At TheSoyala Home, we deeply value and respect the privacy of our esteemed customers and website users. To ensure the responsible handling of your personal information, we have implemented the following policies and practices. Our online privacy policy outlines the types of personal information we may collect when you visit our website, how we utilize this information, and when we may share it with third parties or our affiliated brands. Please note that both the information on this website and our privacy policy may evolve over time. Any significant updates to our privacy policy and practices will be promptly reflected on this page to keep you well-informed about the information we collect, its usage, and any disclosures we make. By utilizing our website, you willingly consent to TheSoyala Home collecting and employing your information as described in this privacy policy.

Information We Collect

TheSoyala Home collects data that you provide when you visit our website, engage in transactions, register via email, participate in sweepstakes, contests, or online memberships, or provide information over the phone or through mail.

We collect and store two primary types of information:

  1. Personal Information: This encompasses data that uniquely identifies you, such as your name, gender, billing and shipping addresses, email address, phone number, date of birth or age, any personal preferences you choose to share, transaction details (e.g., style, size, price, discount, date, store), your credit card number and expiration date for transactions, and a password to safeguard your privacy.

  2. Automatic Information: This information is automatically collected when you interact with our website and may include your IP address, the type of computer and web browser you use, and the webpage that referred you to our site. Each time you visit our site, our web server may recognize and gather this information. Automatic information also includes "cookies" and "web beacons."

    • Cookies: These are small text files sent to your browser from a web server and stored on your computer's hard drive. Cookies aid us in tracking your online patterns and preferences, enabling us to present personalized information, products, and services. Cookies serve various purposes, such as facilitating your log-in, identifying your shopping carts, tracking your site navigation, and supporting marketing efforts and product recommendations. Most browsers are initially configured to accept cookies, but you can modify your settings to reject or restrict them. Please consult your browser's instructions or help resources for detailed information. Please note that certain website features may not function as intended if cookies are deleted or disabled.

    • Web Beacons: Also known as clear GIFs or single-pixel GIFs, these small image files are placed on web pages and within web-based emails. When combined with cookies, web beacons allow us to tally unique page visitors and email recipients, as well as monitor user engagement.

We may associate automatic information with your personal information, and in such instances, this automatic information will be treated as personal information.

How We Use Your Information

TheSoyala Home employs the collected information for the following purposes:

  • Verifying and processing sales transactions
  • Corresponding with you for order-related inquiries or communications
  • Addressing customer service inquiries
  • Enhancing and personalizing your online shopping experience
  • Engaging with you for marketing and promotional endeavors (including postal mail, phone messages, and personalized emails)
  • Enhancing the effectiveness of our websites and business operations
  • Allowing you to specify your contact preferences concerning promotional communications

How We Safeguard Your Information

While it is impossible to guarantee absolute security for internet data transmission, we take comprehensive measures to protect your information. When you place an order online, we employ encryption technology (e.g., Secure Socket Layer Technology or SSL) to safeguard your personal information during data transmission. SSL encrypts particulars such as your name, address, and credit card number, thwarting unauthorized access.

Disclosure of Your Information

TheSoyala Home does not engage in the sale, rental, or trade of your personal information with third parties. We may disclose your personal information to service providers who commit to maintaining its confidentiality and utilizing it exclusively for rendering services to us. These services may encompass website hosting, transaction fulfillment, customer service support, email deployment, and comprehension of website usage through cookies and web beacons.

We may also employ and divulge aggregated, non-personal information regarding your demographics and website usage in a manner that conceals your identity. On occasion, we may collaborate with co-sponsors for contests, sweepstakes, or promotional events, and each participating website may collect or receive personal information from you in line with their individual privacy policies.

TheSoyala Home may disclose personal information when we have a reasonable belief that it is essential to:

  • Identify, contact, or undertake legal action against individuals causing harm to our rights, property, or other users
  • Adhere to legal mandates or regulatory authorities
  • In scenarios where assets are sold or acquired, personal information may be transferred as part of such transactions

Unsubscribe Options

You have the choice to unsubscribe from receiving emails from TheSoyala Home, including promotional emails and those sent by other companies on our behalf. Please bear in mind that you may continue to receive emails from TheSoyala Home until your unsubscribe request becomes effective. To unsubscribe, kindly follow the instructions provided in our emails.

Should you have any questions or concerns about our privacy policy, please do not hesitate to contact us. Your privacy and security are of utmost importance to us.